Quartic.ai provides enterprise data management and analytical infrastructure software with the purpose of digitally transforming the manufacturing industry. As our products and services are used in critical processes and high-risk equipment, our aim is to achieve the highest standard of product quality and service to our customers.
It is the policy of Quartic.ai to understand, meet and exceed our customer’s quality expectation and to efficiently deliver our quality objectives through reliable processes, which are continually reviewed, improved, and support the strategic direction of the company. Only by providing an outstanding service and product quality will we achieve our aims of long-term success and sustainable software development. The Leadership and Staff will achieve this Quality mindset through the Quality Management System:
- We will seek improvement and robustness of product by constant review and a thoroughly defined software development life cycle. Our final product will be comprehensively verified to meet industry standards and customer expectations.
- Leadership acknowledges its duty in taking a prominent role to meet Quality expectations. We will continually encourage employees to demonstrate a commitment to quality throughout their actions and responsibilities. We will instill accountability to recognize and reward great quality performance, from both teams and individuals.
- We will adopt an attitude to support continual improvement by monitoring and reviewing our actions, outcomes, and key performance indicators. We will ensure our results and requirements are clearly communicated within the company and made available to all relevant parties.
The procedures necessary to achieve the required standards are described in our Quality Management System. This policy will be made available to ALL employees.